Darlene F. Russ-Eft, Ph.D.

• 2005-Present: Associate Professor, Adult Education and Higher Education Leadership, College of Education , Oregon State University
• 2002 - 2005: Assistant Professor, Adult Education and Higher Education Leadership, new School of Education , Oregon State University
• 2002 - 2005, Editor, Human Resource Development Quarterly
• 1998 - 2001 Director of Research, AchieveGlobal, Inc., San Francisco
• 1984 - 1997 Director of Research Services, Zenger-Miller, Inc., San Jose
• 1973 - 1984 Senior Research Scientist, American Institutes for Research, Palo Alto

• Research Article of the Year-for 2004, American Society for Training and Development (ASTD), May 2005: Russ-Eft, D. (2004). Customer service competencies: A global look. Human Resource Development International, 7, 21
• Outstanding HRD Scholar Award, Academy of Human Resource Development, March 2000
• Times Mirror Editor of the Year (Research), May 1996
• Award for one of the top 10 papers of the 1996, 2000, and 2002 AHRD Conferences.

• U.S. Public Health Fellow, 1969-1972, University of Michigan
• Departmental Honors, Psychology, 1969, College of Wooster , Ohio
• Phi Beta Kappa, 1968, College of Wooster , Ohio

• Evaluator Competencies

• Evaluation in organizations
• Human resource development
• Learning and training

• Preskill, H. & Russ-Eft, D. (2005). Building evaluation capacity: 72 activities for teaching and training. Thousand Oaks , CA : Sage.
• Preskill, H., & Russ-Eft, D. (2003). A framework for reframing HRD evaluation practice and research. In A. M. Gilley, L. Bierema, & J. Callahan (Eds.) Critical issues in HRD. Cambridge , MA.: Perseus.
• Russ-Eft, D., Hurson, K., Pangilinan, R., & Egherman, T. (2002). Web-based leadership training: Determining success factors and effectiveness. In C. M. Sleezer, T. L. Wentling, & R. L. Cude (Eds.) Human resource development and information technology: Making global connections. Kluwer: Boston .
• Russ-Eft, D., & Preskill, H. (2001). Evaluation in organizations: A systematic approach to enhancing learning, performance, and change. Cambridge , MA : Perseus.
• Russ-Eft, D. & Brennan, K. (2001). Leadership competencies: A study of leaders at every level in an organization. In J. Raven & J. Stephenson (Eds.), Competence in the learning society. New York : Peter Lang.

• Taylor , P., Russ-Eft, D., & Chan, D. (2005, in press). The effectiveness of behavior modeling training across settings and features of study design. Journal of Applied Psychology.
• Russ-Eft, D., & Preskill, H. (2005). In search of the holy grail: ROI evaluation in HRD. Advances in Developing Human Resources. 71-85.
• Russ-Eft, D. (2004). Ethics in a global world: An oxymoron? Evaluation and Program Planning, 27, 349-356.
• Russ-Eft, D., Atwood, R., & Egherman, T. (2002). Use and non-use of evaluation results: A case study of environmental influences in the private sector. American Journal of Evaluation, 23, 19-31.
• Russ-Eft, D. (2002). A typology of training design and work environment factors affecting workplace learning and transfer. Human Resource Development Review, 1, 45-65.